If you are looking for a complete and easy guide about how to start a Glance Intuit Remote Session, then be relaxed, as we have come up with this article that would be answering all the questions that you might have. The first and the most obvious step would be to download the Glance Intuit software on your PC.
How to Start a Glance Intuit Remote Session?
To start a Glance Intuit Remote Session, you will have to use the Intuit’s remote support tool which lets you share your screen with the Intuit’s support experts, so that they can resolve any kind of issues that you might be facing. So, here are the steps to follow to initiate a remote session:
Step by Step Guide to Start a Glance Intuit Remote Session
- Go to the Glance Intuit Support Portal: Open a web browser and go to the glance.intuit.com Intuit Support website.
- Contact Intuit Support: You can reach out to the Intuit Support team through various modes like phone, chat and their support page. Their phone number for the customer service team is to be found on the Intuit Support page for the specific product.
- Request a Remote Session: Once you have got in touch with the Intuit Support team, you have to let them know that you want to start a remote session and they will guide you the steps.
- Download the Glance Remote Session Tool: The support team will give you a link to download the Glance Remote Session Tool which will be a small and clickable file. Next, you will be prompted to download the tool and then to run it. It will let you to share the screen with the team for resolving any issue.
- Allow Remote Access: Do grant all the necessary permissions required by the support team to access your device. They will get the access only after you have given the required permissions
- Session in Progress: While the support team will help you, you will also be able to see what the support team would be doing on your device and they will also be able to communicate while they are resolving the issue.
- Ending the Session: Once the issue has been resolved, the session will come to an end. If you need their help again, you can start the session manually from the tool.
Important Notes:
- Security: Glance is a safe remote session tool and the customer service team will get access to parts of your device that would be required to solve your issue. Kindly ensure that you get connected to the team via official website only.
- Availability: Glance is available to use specific products only like QuickBooks for the support
Troubleshooting: If you face any kind of issue, Glance Support team will help you by taking the remote access and resolve your issue.
What to do to end the remote session?
Now, you must be wondering that once you have got all the help that you need, then what do you need to do in order to end the remote session? Nothing much, you just have to click on the red-button on the right hand corner of the remote session. See, it is that simple!
And, please be rest assured, as once you have ended the session, the remote support team would not be able to view your screen or control in any way. Well, if you want their help again, then you will have to generate a new-code and then share it again with the support team remotely.
Conclusion
We hope that we were able to answer all the questions that you had with regards to the Glance Intuit remote session. If you have any more questions, please feel free to visit their website or get in touch with them! We hope that you like this article!